Bring out the best of your team

Bring out the best of your team

Written by: Bryan L. Bonner and Alexander R. Bolinger

The control groups tended to accept the estimates of who appeared to be more reliable and performed worse.

Teams that were based on the collective knowledge of their members performed the best. These groups showed a greater tendency than the others to use their knowledge to envision strategies to solve the problems, perhaps because the process of gathering knowledge collectively has increased the participants' understanding of the task and the meaning of being an expert on the subject.

The process may seem simple, but it reveals important results: groups alone rarely pause to reflect on it. Group leaders could take advantage of our discovery and encourage the group to assess members' knowledge and discuss its relevance to the task at hand. This would change the criterion for power in the social influence group to informational influence and help its members to ignore irrelevant factors - not only trust and extraversion, but also status, experience, professional stability, assertiveness, gender and race.

Full text in Harvard Business Review Brazil: